Customer service is thriving — at least all the way across the country. Here’s what happened: I love my Mukka Express stovetop cappuccino maker from Italian company Bialetti for my first cup of morning coffee. In fact, I’ve got two of them so I can mix and match parts and not wait to brew a second pot. They’re simple coffee makers that depend on steam, pressure and correct assembling, so when one of the valves — the critical part of Mukka Expresses — stopped working, I went to the Web site, http://www.bialetti.it/uk/index.asp, and ordered a replacement. It got to my house quickly but it didn’t work. Since I had two Mukkas, I checked every part combination to make sure it was the new valve that was faulty and not another part or user error, and it seemed to be the new valve that was the problem. So I e-mailed customer service and within an hour — literally one hour — got a reply from Karen Wilson of Bialetti customer relations with Bradshaw International, a cookware-distributor in California. She kindly offered advice and a free replacement, which came a few days later and worked perfectly. I got better and quicker help from her in California that I have from retailers less than a mile from my house. But it’s good to know that courtesy and helpfulness are still around if you know where to look. So I’m back to two pots of Mukka a day — with a much more pleasant outlook.
Tag Archives: food
Fall Food
Take advantage of fresh fall produce and cool fall days and whip up some squash soup. Sherry Campbell, the director of the Shoals Commercial Culinary Center in Florence, Alabama, http://www.shoalsec.com/facilities/SCC_index.html, showed us how to do to it in less than an hour at a recent Lunch and Learn cooking class. Even if Sherry weren’t a friend I’d go to her classes — she teaches how to create tasty dishes using seasonal ingredients and time-saving shortcuts and doesn’t mind if you ask stupid questions. (Plus, she’s the fastest acorn-squash peeler I’ve ever seen — it only takes her seconds.) Then when she’s done teaching, we eat the results. In fact, some non-cooks (and I am not naming names here) admit to coming to class only for the eating. And can we blame them? This Acorn Squash Soup with Fresh Sage was so incredibly delicious and easy. We also had Rustic Rosemary
Tarts, which was herbed goat and cream cheese spread over thawed puff pastry — so simple and good. Coming up are Lamb Entrees with locally raised lamb, 6-9 p.m., Thursday, Nov. 13, $35; and Lunch and Learn on potatoes and other root vegetables, 11:30 a.m. to 12:30 p.m., Tuesday, Nov. 18, $16. Pre-registration is required. Call Sherry at 256.764.0044 or e-mail her at scampbell@shoalsec.com
While you’re in downtown Florence, go to McGraw’s Coffee House for a healthy pumpkin bar. It’s packed with nuts and oats and pumpkin. Don’t want a healthy pumpkin bar? What about a muffin, scone, cookie or slice of melt-in-your-mouth cake? And of course you have to have some freshly roasted coffee to go with. McGraw’s is a friendly hometown gathering spot that attracts a lively mix of University of North Alabama students, downtown workers and coffee fans. Check it out at http://www.mcgraws.shoalsonline.com/
Food and Drink
Is the glass half empty or half full … or broken? My mom gave me four of these wine glasses for Christmas after I admired them at Henhouse Antiques in Birmingham, Alabama (http://www.shophenhouseantiques.com/). I loved their style and also the fact that I couldn’t knock them over and break them, the way I do with stemmed wineglasses. But, of course, in the 10 months I’ve had them, I’ve broken every single one of them. The fourth and last one developed a crack on Wednesday night, probably in sympathy with its lost three companions, and so I put it out of its misery.
And in other random thoughts, friends and family always are tickled at my love for Fresh Market and Whole Foods and places like Tria Market in Birmingham — since they all know that I don’t actually cook. Much, that is. My husband’s sports-editor schedule means that we eat out a lot. And when I’m on my own, I’m a low-maintenance grazer. But I love good food, so you gotta go to the source. Besides, it’s the promise of possibilities that I love in good grocery stores. With all that inspiration, it’s possible that I might get motivated to grill some cedar-plank salmon or whip up a fresh risotto. It’s possible!
Tupelo Travels
If you’re hungry for pizza and you’re in Mississippi, look for
an Old Venice Pizza Co. (There’s also one in Memphis, Tennessee, but we all know that Memphis is really north Mississippi.) My husband and I eat at the one in Tupelo, and it’s on our ever-lengthening list of favorite places. This is pizza with style. Old Venice began in Oxford, Mississippi, about 10 years ago. It combines Southern hospitality with Old World ingredients for an upscale yet friendly
experience. One of the best things about Old Venice is its imaginative pizza menu. There are all sorts of specialties: Daddy Crawdaddy, with sweet red peppers and crawfish tails; the Mardi Gras, with andouille sausage; and a couple starring Memphis-style pulled pork. Or create your own from a list of almost 50 ingredients. You can order the lunch special of two slices from the four daily featured pizzas plus a salad. It’s a lot of food, but that’s a good thing, because my husband says Old Venice pizza is the best he’s ever had … cold — an important consideration for pizza lovers who look forward to leftovers! There are also pasta and sandwiches and a nice wine and beer selection (any place that has Blue Moon is a winner for me). Old Venice believes in wine with pizza and offers recommendations for your meal as well as wine tastings and other fun evenings in its sleek and stylish bar. And that’s the other attraction: Old Venice’s ambiance. The interior of the Tupelo restaurant is sleek and calming, with muted grays and purples — perfect for a peaceful mid-day break in the restaurant or a fun night out in the bar. Old Venice’s bars are called Burgundy Rooms. The Tupelo bar includes a high-tech-looking wine-dispenser that lets you sample 1-ounce pours of various wines for a sort of do-it-yourself wine-tasting. Now why did somebody wait so long to come up with that super idea? I love it! Visit the Web site at http://www.oldvenice.com to learn more.
Pumpkin Mania Part 2
Fresh Market grocery stores just make me happy. It’s destination shopping for me —
even if I don’t need anything, I never pass up a chance to walk in one and breathe it in: The gorgeous fresh produce, the tempting bakery, the beautifully arranged meat, the cheeses, the oils … I can’t stop! My long-range goal is to actually live someplace where I can visit one every day — I envy anyone who can do that. I especially love Fresh Market in the fall, because apparently the folks there share my love of pumpkins. And why not? Pumpkins are cheerful, colorful, tasty and good for you.
On a recent visit to Fresh Market in Huntsville, Alabama, I found pumpkin-spice coffee, a pumpkin-spice scone mix from Sticky Fingers Bakeries, Doctor Kracker pumpkin-seed cheddar flatbread (crunchy and hearty and perfect for spreadable cheese) and my favorite cereals: organic FlaxPlus pumpkin-raisin crunch and organic FlaxPlus pumpkin granola from Nature’s Path.
But even though I love Fresh Market, sometimes (well, really, almost all of the time) I cringe at spending $5 for a box of cereal. The secret is that you can find most of these products much cheaper at other non-Fresh Market places. Nature’s Path cereal, for instance, is at Wal-Mart for practically half of the Fresh Market price. And I found some Doctor Kracker crackers in my other favorite food-browsing place: T.J. Maxx, where you can pick up oils, syrups, jams, jellies and other goodies for a fraction of what you’d pay normally. Just make sure to check expiration dates. And then, with the money you save, you can go back to Fresh Market!
Alabama Renaissance Faire
October is Renaissance month in Florence, Alabama, and the highlight of the month is the Alabama Renaissance
Faire, Saturday-Sunday, Oct. 25-26, in downtown Florence’s Wilson Park — a can’t-miss family-friendly adventure. A prelude to the faire is the Renaissance Feast, held the weekend before. It’s a chance to dress up and pretend it’s 500 years ago, from eating authentic feast-type food to bowing before royalty as they enter the banquet hall. The best part for me is the entertainment, because for the past couple years my
daughter’s bellydance troupe from Nomadic Tapestry Movement and Music Studio, in Huntsville, Alabama, has performed there. And once again this year they did a fantastic job. They always look as if they’re having so much fun dancing and sharing their love of dancing with audiences. I had a great time hanging out with my daughter (she’s the one in the middle of the photo) and the other dancers and musicians at the feast. Check out the studio at www.nomadictapestry.com — there’s a full schedule of classes and other events all year long. The dancers and musicians will perform again this coming weekend at the Renaissance Faire. But that’s not the only reason to come to the faire! It truly is a family event. It’s small and easy to get around, no alcohol is allowed, admission is free and education is a key element. You’ll find exhibits, art, crafts, your favorite festival food (deep-fried Snickers for me), period enterainment plus incredibly costumed characters roaming around. You’ll meet a troll, fairies, wizards, princes and princesses, monks, knights — all sorts of folks. Visit the Web site at http://www.alarenfaire.org/ to learn more and youtube.com (search “Alabama Renaissance Faire”) to see more.
Orange Rolls and Hay Bales
Yum — what about some orange rolls for Sunday brunch? The best ones, of course, come from All Steak Restaurant in
Cullman, Alabama. These delicious creations literally melt in your mouth when they’re warm and gooey in the restaurant– and they’re sensational even a couple hours later when you dig into your to-go dozen on the way home. You go to All Steak for the rolls but you’re rewarded with a full menu of fresh and homemade food served with a smile. All Steak has been a Cullman tradition for years, and with reason: It’s good food at a good price made and served by some of the friendliest folks around. And while you’re in Cullman, wander around downtown for some fun shopping. Younger daughter Carolyn and I recently did that. After lunch (with orange rolls, of course), we paid a visit to Biggest Hay-Bale People Ever Made, who were hanging out on a Cullman sidewalk. You just never know what you’ll find! Check out All Steak at www.theallsteak.com
Scarecrows in Alabama
There’s enough to do at Huntsville (Ala.) Botanical Garden’s Scarecrow
Trail for an all-day adventure. To see the “trail,” you walk through the gardens and admire dozens of scarecrows that have been decorated by businesses, families, groups of friends. and all sorts of folks. The ‘crows are scary, funny, creative — you name it. Of course, HBG is gorgeous on its own. There are acres of shady woodland trails, flower gardens, natural areas and beautifully landscaped formal spots. My favorites are the peaceful Asian-inspired Garden of Hope and the butterfly house at the Nature Center. For children, there’s a playground paradise with games, mazes and
all sorts of fun nooks and crannies to explore. Grandson Nolan, at 6 1/2 months, isn’t old enough yet to appreciate all the fun things he can
do there, but on a recent visit he did try to eat the ferns in the butterfly house — what a nature boy! Of course, the Botanical Garden is a prime destination for two of my other top activities: eating and shopping. Clemintine’s at the Garden is open from 11 a.m. to 2 p.m. Mondays-Saturdays and serves fresh salads, soups and sandwiches, including a yummy roasted veggie pannini plus wine by the glass. Many local folks go there for lunch since you don’t have to pay garden admission to eat there, and it’s certainly worth it. And the gift shop at the Garden is superb — all sorts of seasonal decorations, garden-themed gifts and Christmas-stocking ideas. But the best part of the Huntsville Botanical Garden is that it truly is visitor-friendly. The folks there want to do everything they can to make your experience a positive one. For instance, you can bring your own food and eat a picnic lunch, and if you pay the one-day admission and then decide to become a member that day, you can get your ticket money back. Plus, everything is clean and well-maintained and the volunteers and staff answer questions, give directions and offer suggestions cheerfully and helpfully. Check it all out at www.hsvbg.org.
Tupelo Travels and Sweet Treats
Cinnamon rolls. Sourdough bread. Blueberry muffins. All fresh and homemade and delicious. Sound good? The lucky
folks in Tupelo, Miss., can get these every day (except Sunday) at the newly opened Dutch Pastry Shoppe on Gloster Street. And you know it’s all fresh and homemade because you can see the work in the kitchen and smell the yummy results as soon as you open the door. No one — and I mean no one! — is able to resist. Does cream cheese peanut butter pie tempt you? Italian Creme Cake? How about pumpkin bread or mocha fudge cookies?But Dutch Pastry’s charm comes from more than its array of goodies. One of the things I like best here is the convenient variety in sizes. For instance, you can buy bread in full loaves for a big family or mini loaves for a small family or single slices if you want to munch on a sweet treat
immediately — which I usually do. There’s also a cooler of frozen casseroles plus a full inventory of readymade slaws, sauces and mustards, including my new
favorite peanut butter: Mrs. Miller’s Amish Peanut Butter Spread. It’s smooth and sweet and perfect on a graham cracker. The folks at Dutch Pastry Shoppe are friendly and helpful, too. They’ll answer questions and take special orders. There’s room to sit and enjoy your purchases with some hot coffee or cold milk and even a day-old clearance rack. I think the embroidered wall hanging in the shop says it all. Dutch Pastry is open from 6 a.m. to 5:30 p.m. Tuesdays-Fridays and 7:30 a.m. to 3 p.m. Fridays. Phone 662.620.6323.
Pumpkin Mania
Fall means pumpkins, and we all love pumpkins! There’s just something about them — I’m not sure what. Maybe that they’re only around for a few weeks. Maybe because they smell so
good and taste even better. Maybe because they just instantly make me happy. Who knows? But I’m always glad when the air gets cooler and the leaves start to turn and I can go all pumpkin, all the time. Bath and Body Works has some great-smelling pumpkin things, such as Sweet Cinnamon Pumpkin lotion and scrub. Fragrance oils and sprays also come in Sweet Cinnamon Pumpkin as well as Perfect Autumn Pumpkin. This past year at Bath and Body Works, I
bought some autumn potpourri that has stones, beads, glass leaves and wooden pumpkins in it and a Perfect Autumn Pumpkin travel candle, although I haven’t seen those items in stores this year. A few drops of oil refreshes the potpourri and everybody who comes in says, “Oh, your house smells so good.” Be
careful, though, that somebody doesn’t think the potpourri is Halloween candy and tries to crunch a rock. (Who would do that, Lizzy Jane???!!!!!) And of course, there’s pumpkin you can eat. Pumpkin Spice Flax crunchy granola bars from Kashi are my favorite emergency on-the-road food — although they are, as advertised, quite crunchy. But delicious! Fresh Market sells a pumpkin pancake and waffle mix that’s easy and perfect for cool crisp mornings and fun breakfast-for-supper fall evenings. I’m also a big fan of pumpkin seed oil, which I’ve only found at Tria Market in Birmingham, Ala. (in Soho Square in Homewood, http://www.birminghammenus.com/tria/) It’s a rich and green oil that flavors bread and hearty vegetables with a woodsy taste of fall. But the best fall flavor is the pumpkin dip Connie Carpenter does at Jack O’Lantern Farms, the hydroponic greenhouses in Muscle Shoals, Ala., http://www.jackolanternfarm.com/. The Carpenters have the best selection of pumpkins for sale in northwest Alabama. Connie makes a dip by roasting pumpkins (quarter, brush with oil, roast and remove meat) and then combining the pumpkin with cream cheese, powdered sugar and spices. It’s absolutely October in your mouth!

